Patient Rights

At Sarv Multispeciality Hospital, we are committed to upholding the rights of our patients. We believe that every patient has the right to receive quality healthcare services with dignity, respect, and privacy. We strive to ensure that all patients are well-informed and actively involved in their care. Below are some key rights that we uphold:
  • Right to Respect and Dignity : We respect the cultural, social, and personal values of our patients. We treat each patient with empathy, courtesy, and without discrimination based on race, religion, gender, age, or any other characteristic.
  • Right to Information : Patients have the right to receive clear and understandable information about their medical condition, proposed treatments, and potential risks and benefits. They can also ask questions and seek clarifications to make informed decisions about their healthcare.
  • Right to Privacy and Confidentiality : We maintain strict confidentiality of patient information in accordance with applicable laws and regulations. Patients have the right to expect that their personal and medical information will be kept private and disclosed only with their consent or as required by law.
  • Right to Informed Consent : Patients have the right to give or withhold their consent for medical treatments, procedures, or research after receiving adequate information about the purpose, risks, and alternatives. They have the right to participate in decisions regarding their healthcare.
  • Right to Quality Care and Safety : Patients have the right to receive safe, effective, and appropriate healthcare services. We strive to provide quality care by adhering to best practices, following clinical guidelines, and regularly monitoring and improving our services.
  • Right to Second Opinion : Patients have the right to seek a second opinion from another qualified healthcare professional if they have doubts or concerns about their diagnosis, treatment options, or prognosis. We support patients in making informed decisions about their healthcare.
  • Right to Complaints and Grievances : Patients have the right to express their complaints, concerns, or grievances regarding their healthcare experience. We have a designated process for handling and addressing patient feedback and strive to resolve issues promptly and satisfactorily.
  • Right to Access Medical Records : Patients have the right to access their medical records, subject to applicable laws and regulations. We ensure that patients can obtain copies of their medical records and request corrections or updates as necessary.
These rights are fundamental to our patient-centered approach, and we are committed to upholding them in all aspects of our healthcare delivery. We encourage patients to communicate openly with our healthcare team, ask questions, and actively participate in their care journey.

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